Frequently Asked Questions

01b1 FAQ — All Answers in One Place

Here you will find detailed and straightforward answers to the questions you have about depositing money, withdrawals, VIP benefits, and slot games.

Welcome to the 01b1 platform. This page is a collection of the questions most frequently asked by our players. From depositing with bKash or Nagad, to withdrawal times, VIP cashback rules, and the basics of slot games — you will find clear information on all these topics here. If your question is not listed, our 24/7 live chat support is always ready.

Withdrawal

How to Withdraw Money

Yes, withdrawals are available at 01b1 seven days a week, 24 hours a day. You can submit a request at night, in the early hours, or on public holidays — any time works. Funds typically reach your chosen mobile banking account or bank account within 10 to 45 minutes. So even if you finish playing late at night, you don't have to wait to access your winnings.

Yes, for security reasons 01b1 only processes withdrawals to a bKash, Nagad, or Rocket wallet registered in the account holder's own name, or to their own bank account. Funds are not sent to a wallet belonging to someone else. This is part of protecting your account and preventing fraud.

The minimum withdrawal amount at 01b1 is ৳500. Requests below this amount are not accepted. However, before withdrawing from a bonus balance, the specified wagering requirements must be met. From a real money balance, you can withdraw ৳500 or any amount above that.

After a withdrawal request is submitted, a brief verification process takes place, which is why a "Pending" status appears temporarily. This is usually completed within 10–45 minutes. If it takes longer than that, contact us via live chat or at [email protected] — the team is ready to assist immediately.

01b1 does not normally deduct any additional charges on withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges — this is entirely governed by each mobile banking provider's own rules. For bank transfers, the bank's own terms and conditions apply.
Deposit

How to Deposit Money

Log in to your 01b1 account, select the deposit option, and choose bKash. Enter the amount following the on-screen instructions. Then use your bKash app or *247# to do a "Send Money" or "Payment" and confirm with your PIN. Your balance will be updated within a few minutes.

The minimum deposit amount at 01b1 for all methods is ৳200, so you can start with a small amount. If you deposit ৳200 or more for the first time, you have the opportunity to receive a 100% welcome bonus — up to ৳8,000.

Currently four methods are available: bKash, Nagad, Rocket, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, and BRAC Bank). Every method is secure and processed quickly.

01b1 does not charge any deposit fee of its own. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own service charges. For bank transfers, charges may apply according to the bank's own rules. Check your bank or mobile banking app for accurate details.

Normally the balance is added within a few minutes. If there is an unusual delay, save your transaction ID or receipt number and contact us via live chat or at [email protected]. The support team will verify and resolve the matter promptly.
VIP

VIP & Cashback

Weekly cashback in the 01b1 VIP program is calculated automatically. Based on your VIP level, a set percentage of your total net losses for the week is added to your account as cashback. This cashback is received as a directly usable balance.

01b1 has five VIP levels: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; Diamond — up to 1.5% weekly cashback. The higher the level, the higher the cashback rate.

In addition to cashback, players at higher VIP levels receive priority processing on withdrawals, a dedicated account manager, special promotional offers, and priority access to events. Contact the support team for full details on the benefits.

You move up by earning VIP points through regular play and deposits. The more actively you play, the faster you can progress from Bronze to Silver, then Gold, Platinum, and finally Diamond. Ask in live chat for the detailed rules on level progression.

No, weekly cashback at 01b1 is added automatically — there is no need to apply or claim separately. At the end of each week's calculation period, cashback will be credited to your account on its own. If there is any issue, let the support team know.
Slots & Jackpots

Slots & Jackpots

Free spins are generally available through promotional offers, bonus packages, or via scatter symbols and special symbols within slot games. Free spin offers may be available at specific times at 01b1 — log in to your account and check the promotions section, or contact support to see current offers.

Volatility indicates the pattern of wins and losses in a slot game. A high-volatility game pays out less frequently, but when it does, the potential payout tends to be larger. A low-volatility game delivers smaller wins more often. Which type you play depends on your budget and playing preference.

RTP stands for Return to Player — it is the average percentage of total bets that a slot game theoretically returns to players over the long run. For example, a 96% RTP means that for every ৳100 wagered, an average return of ৳96 is expected. However, this is a long-term average — results vary in each session because slots are random.

In a progressive jackpot game, a small portion of each bet is accumulated, so the prize pool grows continuously. The pool keeps growing until a lucky player wins the jackpot. After it is won, the jackpot resets and starts again from zero. These games offer the chance of a large prize, but winning is not guaranteed.

No, the result of every spin in a slot game is determined independently through RNG (Random Number Generator) technology. The result of a previous spin does not affect the next one. Game providers available at 01b1 — such as PG Soft, Pragmatic Play, and JILI — use tested RNG to ensure fair play.

01b1 offers slots and casino games from various leading game providers including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. Each provider offers its own style of games, so there is no shortage of variety.

Have more questions? We are ready to help

If you can't find the answer to your question here, don't worry. The 01b1 support team provides assistance in Bengali and English around the clock.

Live Chat — Available 24/7
Bengali & English Support