01b1's Privacy Policy

Introduction

01b1 (referred to as "we", "us", or "the platform") provides a reliable online betting and casino service for users in Bangladesh. This privacy policy describes in detail our commitment to collecting, storing, processing, and protecting the personal information you provide when using our services.

This policy applies to the 01b1 website, mobile version, and other related services. Continuing to use the site means you have read and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe that protecting user privacy is a fundamental responsibility. At 01b1, your information is never sold to third parties or used for any unauthorized purpose.

1. Information We Collect

To create an account, process transactions, and improve our services on 01b1, we may collect the following types of information:

1.1 Information You Provide

• Full name, date of birth, and national ID details (for identity verification).
• Email address and mobile number.
• Residential address.
• Payment details — such as bKash, Nagad, Rocket numbers or bank account information.
• Account password (stored in encrypted form).
• Messages and documents you send during support interactions.

1.2 Automatically Collected Information

• IP address and device identifier information.
• Browser type, operating system, and screen resolution.
• Time of site access, pages browsed, and session duration.
• Behavioral data collected through cookies and similar tracking technologies.
• Referral source (which site or link you came from).

1.3 Transaction & Betting Information

• Deposit and withdrawal history and amounts.
• Records of betting and gaming activity.
• History of bonus and promotion usage.

2. Purpose of Using Your Information

We use the information we collect only for the following legitimate purposes:

• Account Management: To handle registration, login, and account security.
• Identity Verification: To complete the KYC (Know Your Customer) process to prevent fraud and illegal activity.
• Financial Transaction Processing: To manage deposits, withdrawals, and bonus payments.
• Customer Support: To respond to your questions, complaints, and requests.
• Service Improvement: To enhance the site experience, game layout, and technical standards.
• Security Monitoring: To detect suspicious activity and maintain site security.
• Legal Obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To analyze playing patterns and provide support to users who may be at risk.

3. Data Storage & Protection

01b1 takes industry-standard technical and organizational measures to protect your personal information:

3.1 Technical Protection

• All data transmissions are secured through SSL/TLS encryption.
• Passwords and sensitive information are stored using strong hashing algorithms.
• Servers are kept secure through firewalls, anti-virus systems, and regular security audits.
• Round-the-clock monitoring is in place to detect unauthorized access.

3.2 Organizational Measures

• Only authorized staff can view user information within the necessary limits.
• Staff operate under strict confidentiality agreements.
• Regular security training and policy reviews are conducted.

3.3 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal requirements. Financial transaction records are kept for a defined period in accordance with applicable regulations.

4. Disclosure of Information & Third Parties

01b1 never sells your personal information for commercial purposes. Information may be shared with third parties only in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
• Identity Verification Services: With trusted verification providers as part of the KYC process.
• Legal Authorities: To competent authorities in response to a court order or legal obligation.
• Technology Service Providers: Contracted providers for hosting, analytics, and site operations — they are bound to comply with 01b1's privacy policy.

Outside of the cases listed above, your information is not disclosed to any third party without your consent.

5. Cookies & Tracking Technologies

01b1 uses cookies and similar technologies to keep the website running smoothly.

5.1 Types of Cookies

• Essential Cookies: To maintain login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your language preferences, game settings, and other personalized options.
• Analytics Cookies: To analyze site usage and improve service quality.

5.2 Cookie Controls

You can control or reject cookies from your browser settings. Please note that disabling essential cookies may prevent you from using some important features of the site.

6. Your Rights

As a user of 01b1, you have the following rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, unless a legal obligation requires it to be retained.
• Right to Restrict Processing: The right to request that processing of your information be limited for specific purposes.
• Right to Portability: The right to receive your information in a structured, commonly readable format.
• Right to Object: The right to object to certain types of processing of your information.

To exercise these rights or for any questions, contact us at [email protected]. We provide 24/7 support.

7. Privacy of Minors

01b1's services are intended only for those aged 21 or above. We do not knowingly collect personal information from minors. If we confirm that a minor has registered on our platform, that account and all associated information will be deleted immediately.

If you believe a minor is using our platform, please let us know at [email protected].

8. Data Transfers

01b1's servers and data processing infrastructure may be located in various locations. When your information is transferred to another country, we ensure that the transfer maintains the standards of this privacy policy and that appropriate safeguards are in place. Third-party service providers are contractually obligated to comply with our data protection standards.

9. Policy Changes

01b1 may update this privacy policy from time to time. For significant changes, we will notify you through one or more of the following methods:

• Displaying a notice on the site's homepage.
• Sending a notification to your registered email address.
• Updating the "Last Updated" date at the top of this page.

Continuing to use the site after any changes means you have agreed to the updated policy. For significant changes, you may be asked to provide your consent again before the new policy takes effect.

10. Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

We aim to respond to your request as quickly as possible. Your privacy is our priority and 01b1 is always committed to protecting your information.

Related Policies

Visit the pages below to learn about our other policies and terms: